Practical relevance
Learning centred on travel operations, customer care, reservation workflows and management responsibilities.

Our mission is to help learners develop the capabilities to serve travellers, manage operations and contribute to responsible tourism.
Our vision is a travel and tourism profession defined by competence, ethical practice and a commitment to continuous development.
WTTA’s developing portfolio spans Levels 2 to 5, alongside separate SABRE Conversion, Galileo and Amadeus training and focused professional short courses.
Explore programmesLearning centred on travel operations, customer care, reservation workflows and management responsibilities.
Clear expectations, consistent assessment criteria and accessible routes to raise concerns or appeal decisions.
Professional conduct, inclusive service and an understanding of tourism’s impact on people and places.
Our model separates qualification oversight from training delivery. WTTA develops programme specifications and assessment requirements. Approved Training Providers deliver teaching, learner support and day-to-day training administration under their approval arrangements.
Providers are expected to explain fees, schedules, support and their own delivery policies before enrolment. WTTA’s learner policies set out the proposed routes for matters within the academy’s responsibilities.
Become an ATPUnderstand your assessment arrangements, how to raise a concern and where to request a review.
Read learner policies →WTTA’s programme specifications are being developed. Level labels do not imply recognition on an external qualifications framework, and reservation-system course listings do not imply vendor accreditation.