World Travel & Tourism Academy · Qualifications & professional development
WORLD TRAVEL & TOURISM ACADEMY

Go further.
With a world
of knowledge.

Qualifications and practical learning for the people shaping travel and tourism.

Travel & tourism qualificationsSystems & professional skills
Travel professionals at an airport terminal
LEARNING WITH DIRECTIONNew knowledge. New possibilities.
CHOOSE YOUR NEXT STEP

Learning that takes you places.

Explore qualifications, reservation systems and focused professional development.

17 programmes available to explore

Level 2
Level 280 Learning hours

Level 2 Certificate in Travel and Tourism

Develop practical knowledge of travel operations, destinations and traveller care.

Self-study · ATP delivery
Level 3
Level 390 Learning hours

Level 3 Certificate in Travel and Tourism Operations

Coordinate travel bookings, design itineraries and deliver reliable customer service across day-to-day travel operations.

Self-study · ATP delivery
Level 4
Level 490 Learning hours

Level 4 Certificate in Travel and Tourism Management

Develop supervisory skills to manage travel services, support teams and improve commercial and customer-service performance.

Self-study · ATP delivery
Level 5
Level 5120 Learning hours

Level 5 Advanced Certificate in Travel and Tourism

Develop the operational and strategic skills to manage travel and tourism services.

Self-study · ATP delivery
SABRE
Reservation systems30 Learning hours

SABRE Conversion Training

Transfer existing reservation skills into SABRE workflows.

Online learning planned
Galileo
Reservation systems40 Learning hours

Galileo Training

Practise core Galileo reservation and passenger-servicing workflows.

Online learning planned
Amadeus
Reservation systems40 Learning hours

Amadeus Training

Build practical confidence in Amadeus reservation workflows.

Online learning planned
Professional skills
Short course12 Learning hours

Serving the Travel Customer

Build practical skills for everyday travel-industry situations.

Online learning planned
Professional skills
Short course12 Learning hours

Travel Agency Customer Service Excellence

Build practical skills for everyday travel-industry situations.

Online learning planned
Professional skills
Short course15 Learning hours

Airline Ticketing, Reissues & Refunds

Build practical skills for everyday travel-industry situations.

Online learning planned
Professional skills
Short course12 Learning hours

Travel Sales, Upselling & Ancillary Services

Build practical skills for everyday travel-industry situations.

Online learning planned
Professional skills
Short course12 Learning hours

Travel Documents, Visas & Passenger Requirements

Build practical skills for everyday travel-industry situations.

Online learning planned
Professional skills
Short course12 Learning hours

Handling Travel Disruptions, Complaints & Crisis Situations

Build practical skills for everyday travel-industry situations.

Online learning planned
Level 3
Level 390 Learning hours

Level 3 Certificate in Tourism

Develop practical knowledge of tourism destinations, visitor experiences, sustainable practice and tourism operations.

Self-study · ATP delivery
Level 5
Level 5120 Learning hours

Level 5 Advanced Certificate in Tourism Management

Build strategic and managerial capability in destination development, sustainable tourism and visitor-experience leadership.

Self-study · ATP delivery
Tour guiding
Tour guiding30 Learning hours

Certificate in Professional Tour Guiding

Plan and deliver engaging, well-organised guided experiences that respond to visitor needs and respect local communities.

Online learning planned
Tour guiding
Tour guiding30 Learning hours

Certificate in Advanced Tour Guiding and Tour Management

Lead complex visitor experiences, adapt interpretation to diverse groups and use feedback to improve tour quality.

Online learning planned

Published learning hours. Fees are shown per candidate for each programme. Online course availability and authorised system access must be confirmed before enrolment.

APPROVED TRAINING PROVIDERS

Build capability.
Create opportunity.

Bring WTTA qualifications to your learners. Apply as a training provider and share your delivery experience and quality arrangements.

01 / Introduce your organisation

Tell us about your training experience, people and proposed qualification delivery.

02 / Share your quality arrangements

Submit your quality manual and supporting documents for review.

03 / Application review

WTTA reviews your application and confirms the outcome and next steps.

TRUSTED CREDENTIALS

Verify a WTTA certificate.

Scan the QR code on a certificate or enter its unique certificate number to confirm the credential against the WTTA register.