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Level 4Level 4 Certificate in Travel and Tourism Management
Develop supervisory skills to manage travel services, support teams and improve commercial and customer-service performance.
90 Learning hours5 unitsSelf-study · ATP delivery
Who is this programme for?
Experienced travel consultants, team leaders and aspiring supervisors with operational knowledge.
How you will learn
Study independently or with an Approved Training Provider (ATP). Confirm your study arrangements, learner support and assessment requirements with WTTA or your ATP.
Published learning hours. Level labels do not imply external framework recognition.
Programme curriculum
01
Managing travel operations and service quality — 20 hours
02
Team supervision, coaching and performance — 15 hours
03
Travel product development and supplier relationships — 20 hours
04
Tourism marketing, distribution and customer retention — 15 hours
05
Budgeting, risk management and operational improvement — 20 hours
Download the syllabus for the full content and learning outcomes.
Put your learning into practice.
Multiple-choice examination: 90 questions, 180 minutes.
Confirm the final criteria, submission dates and assessment arrangements with WTTA or your training provider.